GSBA is a pioneer in teaching Kaizen in Russia

Kaizen ( Japanese for "change for the better" or "improvement"; the common English usage is "continuous improvement" or "continual improvement") refers to a workplace 'quality' strategy and is related to various quality-control systems.

Kaizen is a daily activity whose purpose goes beyond simple productivity improvement. It is also a process that, when done correctly, humanizes the workplace, eliminates overly hard work (both mental and physical) and teaches people how to perform experiments on their work using the scientific method and how to learn to spot and eliminate waste in business processes.

To be most effective kaizen must operate with three principles in place:

  • consider the process and the results (not results-only) so that actions to achieve effects are surfaced;
  • systemic thinking of the whole process and not just that immediately in view (i.e. big picture, not solely the narrow view) in order to avoid creating problems elsewhere in the process; and
  • a learning, non-judgmental, non-blaming (because blaming is wasteful) approach and intent will allow the re-examination of the assumptions that resulted in the current process.

MBA in Operations Management is focused on teaching modern production systems, such as, Toyota Production System, Kaizen Management System and Lean Manufacturing. The program includes two compulsory field studies at leading Russian manufacturing firms. The program is executed in cooperation with the Kaizen Institute, a leading global provider of consulting services in operations management.



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