The publishing house of Institute of Complex Strategic Studies (ICSS) released a new book of Andrew Kochetov “Innovative business processes. Step by step technology development, implementation and monitoring of performance”
Andrew G. Kochetov has been teaching at the Lomonosov Moscow State University Business School since its foundation. His training course, based on the method described in this book, is an important part of the operating efficiency module in all MBA programmes, Executive MBA and MBA Operation System.
The book presents an approach to the development of effective management system based on the engineering of business processes.